How to hire a good restaurant manager


Before the start of the COVID-19 pandemic, one of the main challenges foodservice faced was finding good restaurant managers. At the time, the US Bureau of Labor Statistics predicted that the post would see 11% growth over the next 10 years, more than double the typical rate in all industries. But since March, when many home orders and restaurant restrictions were put in place, the restaurant industry has been devastated.

For example, in New York alone, restaurant employment in August was only 55% of pre-COVID levels. However, hope is now on the horizon thanks to promising news that vaccines could soon be distributed. Restaurants should start preparing for the post-COVID rebound now, and a big part of that will involve hiring a good restaurant manager.

Even under the best of circumstances, the restaurant industry has suffered from high turnover and in the post-COVID era, many job applicants will want more than just a paycheck. Having a good working environment and a strong team culture is also essential in attracting and keeping a good restaurant manager.

So how do you hire a good restaurant manager?

In order to find a strong candidate, you need to know what you are looking for. To help you get started, here are several essential traits and characteristics for the role:

Expertise in the food industry: It goes without saying that the right person must have knowledge and expertise in the industry, someone who knows the ins and outs of day-to-day operations, adheres to health and safety standards and is able to handle inspections. the state. An expert restaurant manager should also know and maintain good working relationships with reputable suppliers in the area. These qualities will go a long way to ensuring the smooth running of operations.

Commercial judgment: Every manager, whatever his sector of activity, must have a good sense of business. This role should not only manage day-to-day operations, but should also think about ways to reduce costs and increase revenue.

Excellent interpersonal skills: A restaurant manager meets regularly with employees, customers and suppliers. Strong communication skills are therefore essential. By leading by example, your restaurant manager should be able to establish and maintain a positive work environment that fosters teamwork and camaraderie. Your staff should feel comfortable raising issues and providing feedback to their restaurant manager when necessary. In turn, the manager should be able to provide constructive criticism and praise for exemplary work performance. When it comes to customers, they should be able to provide a great experience to keep them coming back for more.

Technological know-how: In this digital age, restaurant managers need to keep abreast of the latest technological advancements to meet ever increasing and changing customer demands. It is essential that they know enough about the different tools and systems which will make various processes easier and more efficient. Being open-minded and adapting to change will go a long way in ensuring that operations always run smoothly.

How to find good candidates

It may seem difficult to find someone who meets all of the above criteria and who can also easily adapt to the ever-changing industry. Sourcing and hiring is always a challenge, especially for roles like this. But if you know where to look, the recruiting process can be a lot easier. Here are several ways to find qualified candidates for your role as a restaurant manager:

Promote someone from the company: Sometimes you don’t have to look any further than your current staff. There are several advantages to promoting someone from the inside. One of them is that you have saved time, money and energy in finding candidates. In addition, this person is already familiar with the daily operations of the restaurant. It also shows other employees that you care about their career development, creating a healthy work environment that keep them motivated to perform better.

Publish the job offer on different channels: You have so many options that go way beyond showing a “wanted” panel in your window. These days, you’ll find a wide range of restaurant-specific platforms that allow you to post job vacancies. Some of the more popular recruiting related sites include Careers In Restoration, Culinary Agents, and Poached. These sites are frequented by candidates actively seeking employment.

Use social networks: Don’t forget to post your job posting on your social media and industry-related groups or forums. For example, Facebook has hundreds of groups where you can search for qualified candidates.

Ask for references. Ask family members, friends, former coworkers, suppliers, distributors, and your own employees if they know of someone who matches your needs. This makes the sourcing process easier and at the same time your network can vouch for the candidate’s skills and work ethic.

Final thoughts

In these difficult times, many restaurants are doing everything they can to stay afloat. With the end of the pandemic finally in sight, it’s time to start planning for your restaurant’s future. Hiring the right restaurant manager can be time consuming, but if you understand the different attributes needed for the job, as well as the avenues or platforms where you can find candidates with qualifications that match what you are looking for, sourcing and recruiting process will be much easier.

Emilie Lazration is the Content Marketing Specialist at CoverWallet, a technology company that makes it easy for businesses to understand, purchase and manage commercial insurance online. She has written for several outlets including Inc., Ooma and Fundera, covering news and small business advice.

About Vivian J. Smith

Check Also

Sam Weatherill Restaurant Manager and Sommelier at Etch Restaurant in Hove

Tell us about when you first became interested in wine…​ My involvement in wine was …

Leave a Reply

Your email address will not be published.