A free webinar offers insight into e-commerce software deployment from the fast-casual Vapiano concept and tips from Intel and Menu Technologies.
Vapiano, an Italian-inspired casual fast-food concept operating in more than 200 different locations worldwide, increased its operations efficiency and achieved a frictionless digital customer journey after deploying a SaaS e-commerce solution with Intel and Technology menu.
In a free one-hour webinar, “Implementing Restaurant Ecommerce: Advice for Successful Software Deployments from around the Globe,” Michael Szubarga, Head of IT and Digital Adoption at Vapiano, explained why Vapiano chose Intel and Menu as partners. technologies, and offers advice and tips to other restaurant brands aimed at streamlining operations, increasing customer engagement and creating a digital customer journey that benefits the brand, customers as well as restaurant staff.
The technical manager of the restaurant chain has been involved in the implementation of Vapiano’s digital strategy from the end of 2020 and has more than 10 years of experience working for different hotel brands.
Information on deployment, best practices, and how brands can realize Vapiano’s gains are also provided by Intel and Menu executives during the webinar.
Zana Ilhan, Global Head of Hospitality and Entertainment at Intel Corp., Raphael Enderle, Head of Global Success Management at Menu, and Simon Kung, Head of Integration Management Team, share their thoughts on why communication is critical to deployment success, as is partner support once the digital journey is underway.
The webinar provides answers to the following questions:
- How are the world’s leading brands navigating the advanced process of onboarding and deploying restaurant e-commerce?
- What are some tips for successful SaaS implementations from tech experts and restaurant IT managers?
- How do Menu and Intel ensure consistent support and customer success for their restaurant partners around the world?
Click here to download the free webinar.
Judy Mottl is the editor of Retail Customer Experience and Food Truck Operator. She has decades of experience as a reporter, writer and editor covering technology and business for major media outlets including AOL, InformationWeek and InternetNews.