Restaurant Chain Shares Their Insights on a Successful Ecommerce Software Strategy | WebinarQSR Web

A free webinar offers insight into e-commerce software deployment from the fast-casual Vapiano concept and tips from Intel and Menu Technologies.

| by Judy Mottl — Editor-in-Chief, RetailCustomerExperience.com & FoodTruckOperator.com

Vapiano, an Italian-inspired fast-casual restaurant concept operating over 200 different locations globally, has increased its operations efficiency and achieved a frictionless digital customer journey after deploying a SaaS e-commerce solution with Intel and Technology menu.

In a one hour free webinar“Implementing E-Commerce in Restaurants: Tips for Successful Software Deployments Worldwide,” Michael Szubarga, Head of IT and Digital Adoption at Vapiano, explained why Vapiano chose Intel and Menu as technology partners , and offers advice and tips for other restaurant brands. aimed at streamlining operations, driving customer engagement and creating a digital customer journey that benefits the brand, customers as well as restaurant staff.

The technical manager of the restaurant chain has been involved in the implementation of Vapiano’s digital strategy from the end of 2020 and has more than 10 years of experience working for different hospitality brands.
Information on the rollout, best practices, and how brands can realize Vapiano’s gains are also provided by Intel and Menu executives during the online seminar.

Zana Ilhan, Global Head of Hospitality and Entertainment at Intel Corp., Raphael Enderle, Head of Global Success Management at Menu, and Simon Kung, Head of Integration Management Team, share their thoughts on why communication is critical to deployment success, as is partner support once the digital journey is underway.

The online seminar provides answers to the following questions:

  • How are the world’s leading brands navigating the advanced process of onboarding and deploying restaurant e-commerce?
  • What are some tips for successful SaaS implementations from tech experts and restaurant IT managers?
  • How do Menu and Intel ensure consistent support and customer success for their restaurant partners around the world?

Click here to download the free webinar.

Judy Mottl is the editor of Retail Customer Experience and Food Truck Operator. She has decades of experience as a reporter, writer and editor covering technology and business for major media outlets including AOL, InformationWeek and InternetNews.

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