Sugar Land Restaurant Chain Expands Outdoor Seating, Sees Significant Growth During Pandemic

SUGAR COUNTRY – When the pandemic hit, the restaurant industry was forced to figure out how to handle a sea change in operations and customer flow.

Many restaurants have found a silver lining and a silver lining with outdoor dining.

A local restaurant chain has worked hard to adapt, providing customers with quality service and outdoor options, allowing them to not only survive, but also thrive.

When the pandemic hit, restaurant businesses were among the many businesses facing uncertainty.

“There were a lot of concerns and it was very intimidating at first. No one had ever experienced anything like this,” said Patrick Bigby, regional manager of the Rouxpour restaurant group.

For many companies like the Rouxpour restaurant group, “understanding” was their only option.

“Our food has always been about the inside. We had to go outside and deliver. The first two months were like a crash course,” Bigby said.

A d

Like seasoned entrepreneurs, owners of the Rouxpour Restaurant Group, Mack and McDonald, and their teams have adapted, focusing on outdoor dining at their Sugar Land location in particular.

“Added more chairs, more tables, more seating,” Bigby said. “Our owner Mack McDonald and his wife Tan McDonald, they’ve been a very big part of this whole play, and we’ve got systems in place.”

Regulars who have supported the business for years loved the terrace.

“Everyone likes to sit outside when the weather is nice. It’s a little chilly right now,” Bubb DeCrosta said.

And the newcomers were still coming.

“I always want to be safe and feel safe, so having the ability to go out adds great value to the restaurant,” Madison Baham said.

Eating out provided the sunshine that produced the fruits of the team’s labor.

“Last year was amazing [for business]”, Bigby said. “We learned to adapt. We stuck to our guns and it was one of those things where we were blessed.

A d

In 2021, activity increased by 40% compared to the unprecedented growth of the pre-pandemic years.

“We’re actually expanding,” Bigby said.

Transforming the outdoor space into a patio with 130 outdoor seats. The group is renovating nearby space and expanding outdoor seating thanks to a $75,000 deal with the City of Sugar Land.

“There will be hard cover from here to the railing,” Bigby said, pointing to the existing patio that is currently uncovered.

The ultimate goal, he said, is to produce good food, service and hope.

“[Outdoor dining] was very instrumental,” Bigby said. “People wanted to feel safe.”

Copyright 2022 by KPRC Click2Houston – All Rights Reserved.

About Vivian J. Smith

Check Also

Calling all Hooter girls: Saskatoon women apply for famous restaurant chain

Women in Saskatoon are taking the opportunity to apply for a job that’s a little …